Sam Reeves
Business Analyst · Process & Systems
sam@example.com+1 555 000 0100Chicago, IL
Summary
BA with 5 years translating business needs into system requirements across finance and operations. Owned 3 Salesforce implementations end-to-end.
Experience
Business Analyst · Midwest Health System
2021 — Present · Chicago, IL
- Led 3 Salesforce implementations (Service, Sales, Health Cloud) end-to-end.
- Documented 120+ user stories that shipped on schedule across 4 releases.
- Built Tableau dashboards used by 90+ stakeholders weekly to track KPIs.
Education
DePaul University · BBA, Management Information Systems
2016 — 2020 · Chicago, IL
Skills
Requirements gatheringUser storiesSQLTableauSalesforceJiraConfluenceProcess mapping (BPMN)
Languages
English (Native)